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I have a subscription to creative cloud. When I open creative cloud to use a program -- such as Dreamweaver -- now I see a "start trial" button instead of a "open" button. What do I do about this?
Usually, you can fix that by logging out of your CC Desktop App and back in, if your subscription is current.
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Try signing out of the CC app, (the cog at the top r/h side) restart your computer, then log back in using the CC app.
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Usually, you can fix that by logging out of your CC Desktop App and back in, if your subscription is current.
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Is there any chance you have 2 Adobe IDs? For example, one for your paid subscription and another for a trial? Logging out and back in with the paid ID & password should get you back to your subscription.
Stop Creative Cloud from reverting to trial mode
Nancy
Get ready! An upgraded Adobe Community experience is coming in January.
Learn more