Nancy I'm aware that disks ended but I really miss them. I never had the multitude of issues I've had with the CC versions. If you're not having issues that's great, but I've had a ton. It's very time consuming to go through all of the lists of troubleshooting suggestions after already dealing with frozen screens, shutdowns, inability to save files, etc. I see these issues on forums but it's unsatisfying that Adobe asks their users to find their own answers via forums, Google and Youtube, involving answers like repairing and recreating files. I re-installed some of the programs so many times, I made a cheat sheet for resetting my preferences. These bugs should be worked out by the provider - end users shouldn't be asked to do so much work to help the programs function correctly, IMHO. I lost an entire Saturday of productivity (for work due Monday morning, had to use Notepad) and was on chat all day, only to find the real help center was closed. The next week I spoke with an Adobe rep who even took control of my computer but ultimately couldn't determine the problem.
3
Replies
AdChoices