Please, please, can you provide a downloadable version of Dreamweaver without all the problems?

Community Beginner ,
Oct 03, 2020 Oct 03, 2020

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I have lost probably a hundred hours this year watching spinning wheels, restarting the program, copying code to new files to "save as" so that I can start working again Dreamweaver. I never had these issues with the desktop versions.  Is there any way just to get an old disk version that is compatible with Windows 10? 

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Adobe Community Professional ,
Oct 03, 2020 Oct 03, 2020

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No. Worldwide sales & distribution of Creative Suite disks ended in 2017.  And for what it's worth, I don't have any problems using Creative Cloud products on Win 10 with latest updates.

  • Which anti-virus and firewall do you have?
  • Are you able to connect to the Microsoft Store?
  • Have you tried booting up in Safe Mode?
  • Did you try creating a new Windows user account that has full administrative level permissions?
  • Have you reached out to Adobe support via online chat?

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Beginner ,
Oct 03, 2020 Oct 03, 2020

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Nancy I'm aware that disks ended but I really miss them. I never had the multitude of issues I've had with the CC versions.  If you're not having issues that's great, but I've had a ton.  It's very time consuming to go through all of the lists of troubleshooting suggestions after already dealing with frozen screens, shutdowns, inability to save files, etc. I see these issues on forums but it's unsatisfying that Adobe asks their users to find their own answers via forums, Google and Youtube, involving answers like repairing and recreating files. I re-installed some of the programs so many times, I made a cheat sheet for resetting my preferences.  These bugs should be worked out by the provider - end users shouldn't be asked to do so much work to help the programs function correctly, IMHO.  I lost an entire Saturday of productivity (for work due Monday morning, had to use Notepad) and was on chat all day, only to find the real help center was closed.  The next week I spoke with an Adobe rep who even took control of my computer but ultimately couldn't determine the problem.

 

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Adobe Community Professional ,
Oct 03, 2020 Oct 03, 2020

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If you can't save files that's not a DW problem.  That's a system or hardware problem. Take your machine in for professional servicing. 

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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