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Re: Dreamweaver 21.1 crashes on Mac shortly after launch [Branched for old topic]

New Here ,
Jan 18, 2022 Jan 18, 2022

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Shame on the Adobe developemtnet team!  This level of hassle with each and every single upgrade is not tolerated. Fire the [bleepers] and get new developers. I've been at this for months, and with each upgrade I have to waste much otherwise billable time. I am going to start sending them invoices!  I am still having to use two versions prior and I have the greatest of all brand new iMacs—only a year old, with 72RAM and 3.7 GHz 6-Core Intel Core i5.  Not a good experience and certianly not good business.  Ever hear of "Testing?"  Hello!!!

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Community Expert ,
Jan 18, 2022 Jan 18, 2022

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@Jaime O. 

Sorry but we can't help you without knowing the details of your problem.  This user-to-user community consists of unpaid forum volunteers and long-time product users.  If you want technical support, please reach out directly to Adobe.


CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Expert ,
Jan 18, 2022 Jan 18, 2022

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quote

...and with each upgrade I have to waste much otherwise billable time.

=========

You can turn off automatic app updates from your CC Desktop App.  You are not obligated to upgrade until you're ready.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Expert ,
Jan 19, 2022 Jan 19, 2022

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What exactly is the problem that is causing your crash?  I've been a Mac user for many years and have seen a fair share of problems from both the Adobe and Apple side on this.  Can we assume you have tried restoring preferences, uninstall/reinstall the app, and tried creating a new user profile in your OS to rule out the usual suspects?

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