SFTP connection error: "login or password is incorrect"

[bm85560036]

I googled for a solution to this problem and it looks that it is an old and known one.

Now, with the last Dreamweaver installed (19.1) I´m facing the same error:

"An FTP error occurred -- cannot make connection to host.  Your login or password is incorrect.  Please check your connection information."

With Filezila everything works fine.

Is it any solution for this error?

[Nancy OShea]

Are you entering exactly the same log-in credentials and root directory in both applications?

Have you tried More Options?  See screenshot.

[bm85560036]

Yes, I used the same login credentials (several times).

The connection is sftp so the options are differents than the picture

[Nancy OShea]

See if this article helps you.

how-to-set-up-adobe-dreamweaver-for-uploads-to-amazon-aws-ec2-without-an-ftp-…

[bm85560036]

No, it didn´t work.

To connect with Filezila I used:

SFTP address

User and password

Port 22

With the same data I can´t connect to the server using Dreamweaver

[HARSHIKA_VERMA]

Hi Bm85560036,

Sorry that you are still not able to connect to the server using Dreamweaver. In addition to Nancy's, suggestions would also request you to please go through this link as well Troubleshoot FTP issues in Adobe Dreamweaver and let us know if that helps.

Regards,

Harshika

[Cotton Ink]

I am having the very same issue - I can connect happily via FileZila but Dreamweaver is having none of it. I have spoke with the hosting company and they're at a loss and said I should maybe try reaching out to Adobe as there is clearly a bug in the your software! 

I am trying to complete a update for a client where I need to be able to edit remote the .php file on the fly, hence wanting to use your software, but I now stuck to either having to download, work off line and then upload changes for testing, which is going to massively extend the projects time!

Is there any work round solution which actually works?

Regards Darren

[Nainabhandari]

@Cotton Ink  Thanks for reporting to us.
Could you please help us by providing below more information? This will help us to investigate the issue more.
- Dreamweaver build number
- OS version
- Facing issue with SFTP or FTP server.

If the issue is with SFTP server, could you please follow the steps mentioned in helpx page : https://helpx.adobe.com/in/dreamweaver/kb/troubleshoot-sftp-server-connection-issues.html and update us if issue still persist?

If it does not solve your issue, please share the SFTPerror.log file as mentioned in above helpx link.

Thanks,
Naina Bhandari
(Dreamweaver Team)

[Cotton Ink]

Build 15593 / Windows 11

I have made the reg changes and it hasn't made any difference!

[Nainabhandari]

@Cotton Ink , Could you please provide us SFTPerror.log file from location.
 Windows: %appdata%\Adobe\Dreamweaver 2021\<locale>\Configuration\SFTP\