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Trouble with Contact Form

Community Beginner ,
Mar 01, 2018 Mar 01, 2018

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I am having trouble with my contact form. When I click the Submit button a new email page comes up instead of the email going directly. Here is the link to my contact page.  PVII Affinity CSS/HTML5 Template: Layout 1

I'm fairly new to code writing and I just don't know what I've done wrong. Help will be appreciated.  Also, I just noticed that my contact page link doesn't look right. No idea what is going on there.


Thanks,
Tamlyn

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correct answers 1 Correct answer

Community Expert , Mar 01, 2018 Mar 01, 2018

If you're collecting names and addresses for an email list, you might want to look at MailChimp's embedded forms.   The names will automatically be added to your MailChimp mailing database. 

Send Free Emails to Your Subscriber Lists

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Community Expert ,
Mar 01, 2018 Mar 01, 2018

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Actually, nothing is going wrong, technically. What you describe is just how an HTML <form> with the mailto: attribute works. They require an installed email client on the device in order to function (the main reason we try not to use them anymore).

It's much better to use a server side form to email script. Most hosting companies will have one available for you to use so you can avoid those problems. Doing a search in your hosting company's site should get you what you're looking for and they're usually pretty easy to set up.

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Community Beginner ,
Mar 01, 2018 Mar 01, 2018

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Hi Jon,

Very good to know! I will check on that.

Thanks,

Tamlyn

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Community Beginner ,
Mar 01, 2018 Mar 01, 2018

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Unfortunately my hosting service does not offer any such code.

Tamlyn

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Community Expert ,
Mar 01, 2018 Mar 01, 2018

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A lot of hosting services have been foregoing providing scripts and sending their users to hosted 3rd party vendors to provide scripts.

Since my own host no longer provides one, I have my students learn about building interactive HTML form pages using http://formspree.io which is free and easy to setup, and doesn't have ads/spam. You can also Google similar free/low cost services if you are unable to build your own server-side scripts and/or don't need mailing list embed forms.

Hope this helps!
Make sure to press "✔ Correct Answer" on this post if this answers your question. Happy Creating!
Anissa • @anissat

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Community Expert ,
Mar 01, 2018 Mar 01, 2018

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LATEST

For non-coders  and/or servers that don't support form-processing scripts, Wufoo online forms is a good option.

Online Form Builder with Cloud Storage Database | Wufoo

Nancy

Nancy O'Shea— Product User, Community Expert & Moderator

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Community Expert ,
Mar 01, 2018 Mar 01, 2018

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If you're collecting names and addresses for an email list, you might want to look at MailChimp's embedded forms.   The names will automatically be added to your MailChimp mailing database. 

Send Free Emails to Your Subscriber Lists

Nancy O'Shea— Product User, Community Expert & Moderator

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Community Beginner ,
Mar 01, 2018 Mar 01, 2018

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I will have to check with my client about that, Nancy.

Thanks!

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