Unable to open

[brandonb77894043]

I cannot get the trial version of Dreamweaver to open.  I have no problem downloading Creative Cloud, or downloading Dreamweaver.  However, when I try to open Dreamweaver, immediately upon opening I get a message that states "Adobe 2017 has encountered an error and will shut down".

I've uninstalled and reinstalled 4 times, I've shut off the firewall, I've tried renaming files.  I do not see where there is a Wincache.dat file to delete.

I have to have Dreamweaver for school.  Any help will be great appreciated.

[BenPleysier]

Have you tried to restart the system?

[Nancy OShea]

What does your Windows Event Viewer say is the faulting module?

LavaSoft (Ad-Aware) plugin is a known conflict with Adobe products. Uninstalling LavaSoft and it's related DLL files fixes that problem.

If your system does not have LavaSoft, it's quite possible you have a corrupted or missing DLL file, often a graphics driver that needs to be updated.

Nancy