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Upgraded to Dreamweaver CC 2017 - crashes every few minutes

Guest
Nov 21, 2016 Nov 21, 2016

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I upgraded and now dreamweaver crashes after a few minutes constantly. I can't even use the application anymore

How can I fix this?

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correct answers 1 Correct answer

Community Expert , Nov 22, 2016 Nov 22, 2016

Please also check this out vulcancontrol.dll missing

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Community Expert ,
Nov 21, 2016 Nov 21, 2016

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Have you restarted since installing the program?

If so, what do your crash reports say?
Are there any error alerts coming up?
What OS and version?
Have you tried anything from the DIY troubleshooting section? DIY troubleshooting kit for Dreamweaver

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Community Expert ,
Nov 21, 2016 Nov 21, 2016

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If you have it, uninstall Lavasoft's Web Companion.  It's a known conflict with Adobe software.

Your Windows Event Viewer or Mac Crash Logs will tell you exactly which module is faulty.

Nancy O.

Nancy O'Shea— Product User, Community Expert & Moderator

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Guest
Nov 22, 2016 Nov 22, 2016

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I'm using Windows 8.1

======

windows event viewer shows this:

======

Log Name:  Application
Source:    Application Error
Date:      11/21/2016 2:07:58 PM
Event ID:  1000

Task Category: (100)

Level:     Error
Keywords:  Classic
User:      N/A
Computer:  Dev8-PC

Description:

Faulting application name: Dreamweaver.exe, version: 17.0.0.9314, time stamp: 0x57fbec4d

Faulting module name: VulcanControl.dll, version: 5.2.0.50, time stamp: 0x57338848

Exception code: 0xc0000409

Fault offset: 0x0000000000026cf4

Faulting process id: 0x36a0

Faulting application start time: 0x01d244319034b840

Faulting application path: C:\Program Files\Adobe\Adobe Dreamweaver CC 2017\Dreamweaver.exe

Faulting module path: C:\Program Files\Adobe\Adobe Dreamweaver CC 2017\VulcanControl.dll

Report Id: 32391e82-b026-11e6-82b7-acb57dc1e5c0

Faulting package full name:

Faulting package-relative application ID:

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-11-21T20:07:58.000000000Z" />
<EventRecordID>104345</EventRecordID>
<Channel>Application</Channel>
<Computer>Dev8-PC</Computer>
<Security />

  </System>

  <EventData>

<Data>Dreamweaver.exe</Data>
<Data>17.0.0.9314</Data>
<Data>57fbec4d</Data>
<Data>VulcanControl.dll</Data>
<Data>5.2.0.50</Data>
<Data>57338848</Data>
<Data>c0000409</Data>
<Data>0000000000026cf4</Data>
<Data>36a0</Data>
<Data>01d244319034b840</Data>
<Data>C:\Program Files\Adobe\Adobe Dreamweaver CC 2017\Dreamweaver.exe</Data>
<Data>C:\Program Files\Adobe\Adobe Dreamweaver CC 2017\VulcanControl.dll</Data>
<Data>32391e82-b026-11e6-82b7-acb57dc1e5c0</Data>
<Data>
</Data>
<Data>
</Data>

  </EventData>

</Event>

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Community Expert ,
Nov 22, 2016 Nov 22, 2016

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Faulting module name: VulcanControl.dll

Update your graphics driver.  That's what's causing your crashes.

Nancy O'Shea— Product User, Community Expert & Moderator

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Community Expert ,
Nov 22, 2016 Nov 22, 2016

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Please also check this out vulcancontrol.dll missing

Wappler, the only real Dreamweaver alternative.

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