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Uploaded files not showing online

New Here ,
May 03, 2020 May 03, 2020

Cannot get uploaded content to display online. It shows it's on the remote server, but won't display. Tried it on two different sites with same results.

 

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LEGEND ,
May 03, 2020 May 03, 2020

Have you uploaded the files to the correct place on the server? Does nothing show on the server or is it just some of the content?

Please provide some further details as this could be for many reasons, including browser cache issues if youre trying to view updated 'content'

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New Here ,
May 03, 2020 May 03, 2020

Everything is showing that it uploaded to proper location on server.

 

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New Here ,
May 03, 2020 May 03, 2020

Also cleared browser cache. Twice

 

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New Here ,
May 03, 2020 May 03, 2020

Also tried with two different host servers, same result

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LEGEND ,
May 03, 2020 May 03, 2020

Can you provide the url so we can see what code the browser is actually picking up?

 

The browser window might be blank but it may also have some code if you look at the  'browser source code'. Most likely, if the files are in the correct place on the server, you may have a closing comment tag missing in the code or some other error which will stop the browser visually presenting anything.

 

Obviously it appears to be coding related as both servers would not exhibit the same issue.

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New Here ,
May 03, 2020 May 03, 2020

Also tried viewing contect on two different PCs

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Community Expert ,
May 03, 2020 May 03, 2020

Could an .htacces file be causing the problem?

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Community Expert ,
May 03, 2020 May 03, 2020
LATEST

Still no URL...

 

Validate your code and fix reported errors.

https://validator.w3.org/

 

Make sure you're uploading files to your server's root directory.  Root varies by hosting plan & web host.  See screenshot.

 

Site > Manage Sites > ServersSite > Manage Sites > Servers

 

Nancy O'Shea— Product User, Community Expert & Moderator
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