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What does the "Unexpected file format." error mean?

Explorer ,
Apr 18, 2022 Apr 18, 2022

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When I try to open any html file in dreamweaver CC I get an "Unexpected file format." error.  This has never, ever happened before and this error appeared after CC updated this morning 4/18/2022.  I cannot find documentation in Adobe for this error.  

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Community Expert ,
Apr 18, 2022 Apr 18, 2022

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Restore Preferences.

https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver.html

 

Also make sure your local site files reside on your primary computer drive, not cloud drives or zipped folders.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Explorer ,
Apr 18, 2022 Apr 18, 2022

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Nancy,

I uninstalled Dreamweaver CC and when it asks you to keep your preferences or not, you definitely need to say no.  Now Dreamweaver CC is working.  But, I had to re-install my store and other stuff.  Thanks for the help.

 

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Community Expert ,
Apr 18, 2022 Apr 18, 2022

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Sometimes updates & 3rd party extensions cause the Preferences file to become corrupted.  In a decade or more, I've only had to restore preferences a few times. It's not usually needed. 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Explorer ,
Apr 26, 2022 Apr 26, 2022

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Thanks for your help Nancy!

All the best,

Dale

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