Wrong adobe id on starting Dreamweaver

New Here ,
Jul 17, 2021 Jul 17, 2021

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When I run Dreamweaver Adobe thinks I am xxxx .com but I am xxxxx.com' I inadvertantly started to create another profile when I was trying to fix a password issue. I can see no way to start Dreamweaver using Adobe id of xxxxx.net

 

(Thread renamed to remove personal information by Moderator and moved to correct forum)

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correct answers 1 Correct answer

Adobe Community Professional , Jul 18, 2021 Jul 18, 2021

Open the Creative Cloud App, sign out. Then sign in with your other credentials before starting DW.  You should be signed in under your correct credentials at that point.

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Adobe Community Professional ,
Jul 17, 2021 Jul 17, 2021

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It's best to contact Adobe directly as these are mainly users forums. Also, it's best not to include your email address on these forums.

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New Here ,
Jul 18, 2021 Jul 18, 2021

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What is the best way to contact Adobe directly?
*James K Wood*

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Adobe Community Professional ,
Jul 18, 2021 Jul 18, 2021

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Open the Creative Cloud App, sign out. Then sign in with your other credentials before starting DW.  You should be signed in under your correct credentials at that point.

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New Here ,
Jul 31, 2021 Jul 31, 2021

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Thanks Ben. I eventually got this sorted out.

/jkw
*James K Wood*

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Adobe Community Professional ,
Jul 18, 2021 Jul 18, 2021

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Hi @Paracelsus,

It's unclear if you're asking about your Creative Cloud log-in ID or your Site Definition settings in Dreamweaver or something else.  

 

If the former, see the answer by @Ben M about logging-out of Creative Cloud desktop app and logging-in again with your correct user  ID and password.   If the latter, you can change your site definition settings by going to Site > Manage Sites and entering the correct server-log-in details.  See screenshot. If you're not sure what server settings to enter, contact your web hosting provider for details.

 

Site > Manage Sites > ServerSite > Manage Sites > Server

 

If for some reason your paid Creative Cloud plan is reverting to trial mode, see the link below.

https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

Hope that helps. 

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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