Dreamweaver CS6 Crashing after update

[ebmRocksville]

I am using Dreamweaver cs6 from the master collection.  I recently did an update so that I could use raw images in Photoshop.  Since that update i have had my Dreamweaver randomly crash on me.  I lose all of the work that i have done and no option to recover.  I don't know how to explain what is causes it as it seems random.  Nothing seems to be consistent with the crashes.  I have uninstalled and reinstalled the program.  Please help me as this is really starting to cause a headache with everything that i have to redo.

[Nancy OShea]

I'm not too sure what Photoshop has to do with DW.

Did you check your crash logs or Windows Event Viewer to see what's causing the problem?

Nancy

[ebmRocksville]

Photoshop asked me to update and it updated all the programs.  Its just what triggered the update to happen.  How do you check the crash logs?

[Nancy OShea]

Which OS do you have?

[ebmRocksville]

windows 10 home

[Nancy OShea]

See if this helps:

https://www.isunshare.com/windows-10/6-ways-to-open-event-viewer-in-windows-10.html

Look for the faulting module.   It could be a bad graphics driver or something else.

[ebmRocksville]

Faulting application name: Dreamweaver.exe, version: 12.0.0.5808, time stamp: 0x4f7617ae

Faulting module name: KERNELBASE.dll, version: 10.0.16299.15, time stamp: 0x2cd1ce3d

Exception code: 0xc0000005

Fault offset: 0x001349b5

Faulting process id: 0xa9a8

Faulting application start time: 0x01d3738d004dadec

Faulting application path: C:\Program Files (x86)\Adobe\Adobe Dreamweaver CS6\Dreamweaver.exe

Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll

Report Id: a95901b9-bf54-4cd1-9aba-153b447532f1

Faulting package full name:

Faulting package-relative application ID

[Nancy OShea · Accepted solution]

Kernalbase is a Windows system file.  Do you have all the latest updates for Win10?

• Try creating a new user account.
  Programs Crash, error: Fault module kernelbase.dll . Application - Microsoft Community
• Troubleshooting
  https://support.microsoft.com/en-us/help/4027498/windows-10-run-the-troubleshooter-for-apps