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Dreamweaver encountered problems while constructing the Menus.xml

New Here ,
Jan 19, 2018

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I successfully installed Dreamweaver CC and purchased a subscription. However, I receive this error when I try to launch:

Screenshot 2018-01-19 20.48.47.png

After I click the OK button, I get another error message:

Screenshot 2018-01-19 20.44.54.png

I follow the instructions and try to re-launch Dreamweaver, but receive the first error again. What do I need to do get it to launch?

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Dreamweaver encountered problems while constructing the Menus.xml

New Here ,
Jan 19, 2018

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I successfully installed Dreamweaver CC and purchased a subscription. However, I receive this error when I try to launch:

Screenshot 2018-01-19 20.48.47.png

After I click the OK button, I get another error message:

Screenshot 2018-01-19 20.44.54.png

I follow the instructions and try to re-launch Dreamweaver, but receive the first error again. What do I need to do get it to launch?

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246

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 19, 2018 0
Adobe Community Professional ,
Jan 20, 2018

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Jan 20, 2018 0
New Here ,
Jan 20, 2018

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tried that, but didn't fix the problem.

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Jan 20, 2018 0
Adobe Community Professional ,
Jan 20, 2018

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if you deleted the preference files:

uninstall everything cc including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

restart your computer (don't skip this)

reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud.

if you're unable to install the cc desktop app at this stage, use an administrator account (solution 3 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)

use the desktop app to install your cc programs/trials

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Jan 20, 2018 1
New Here ,
Jan 20, 2018

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Thanks, I'll try this when I get back to my workstation.

Steve

Sent from my iPhone. Pardon the brief reply.

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Jan 20, 2018 0