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DW 18.2 MAC Keychain Password issues NOT RESOLVED

Contributor ,
Aug 08, 2018

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This is become a huge problem for me as I cannot access client's sites using DW 18.2 also tried with an old DW 6 and still cannot. It seems that DW does not save the passwords. I cannot keep doing this, can someone give me an update on this situation PLEASE?

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DW 18.2 MAC Keychain Password issues NOT RESOLVED

Contributor ,
Aug 08, 2018

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This is become a huge problem for me as I cannot access client's sites using DW 18.2 also tried with an old DW 6 and still cannot. It seems that DW does not save the passwords. I cannot keep doing this, can someone give me an update on this situation PLEASE?

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Aug 08, 2018 0
Adobe Community Professional ,
Aug 08, 2018

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I'm not sure if you're asking about Mac passwords or the FTP log-in credentials for your remote server.

  • If it's the latter, are you certain you have the correct log-in details? 
  • Did you try creating a new site definition and deleting the old one?
  • Can you connect to remote server with a dedicated FTP client like Filezilla?
Nancy O'Shea, ACP
Alt-Web Design & Publishing

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Aug 08, 2018 0
Adobe Employee ,
Aug 09, 2018

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Hi,

This issue is fixed in 18.2 for Dreamweaver update from versions other than 18.0 to latest  Dreamweaver version 18.2.

However, the issue still exist if we update Dreamweaver 18.0 to Dreamweaver 18.2.

Please refer to known issues document: Known issues in the 18.0 and 18.1 releases of Dreamweaver CC

Thanks

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Aug 09, 2018 0
Contributor ,
Aug 09, 2018

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This situation is still NOT resolved. This is what I did so far:

REMOVED /the site from the Manage Sites area

Re did the site in the area re did the cache and I get an error "AN FTP error occured"

If I go to Manage sites and click servers the information is blank , If I re enter the information ONLY then am I able to connect.

if I remain in DW and click in and out of manage sites the info is STILL THERE

but if I close out DW and open the site and go to manage sites the user and password is blank

????????

I'm in 18.2 Mac

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Aug 09, 2018 0
Adobe Community Professional ,
Aug 09, 2018

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Run the CC Cleaner tool  to remove all  DW versions off your system followed by a reinstall of DW 18.2.

Use the Creative Cloud Cleaner Tool to solve installation problems

Nancy O'Shea, ACP
Alt-Web Design & Publishing

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Aug 09, 2018 1