• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

DW CC 2018 Crashes when creating links

Community Beginner ,
Mar 05, 2018 Mar 05, 2018

Copy link to clipboard

Copied

Every time I try and create a hyperlink or email link using insert, when I click OK, Dreamweaver CC 2018 crashes so I cannot create links. Using iMac macOS High Sierra 10.13.3

Pity really just bought a new iMac and paying a subscription and can't create a website.

Only software installed so far are the Adobe Creative Cloud Apps, Kapersky, Firefox and Google Chrome!

Any advice much appreciated.

Thanks

Mike

Views

653

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 05, 2018 Mar 05, 2018

Copy link to clipboard

Copied

Hi Michaelg,

Can you try the following solutions in this doc and let us know if they helped?

DIY troubleshooting kit for Dreamweaver

- Restore Preferences

- Open Dreamweaver from a different user account on your computer

- Do a clean install.

Thanks,

Preran

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 21, 2018 Mar 21, 2018

Copy link to clipboard

Copied

I have the same problem. I can't work for more than 5 minutes and it crashes. I'm using Mac OS High Sierra 10.13.3 and the problem has started after the last Dreamweaver Update. The problem is not with my machine!!!!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 21, 2018 Mar 21, 2018

Copy link to clipboard

Copied

Restore Preferences.

Unusual behavior in Dreamweaver? Try restoring preferences.

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 21, 2018 Mar 21, 2018

Copy link to clipboard

Copied

edualphav  wrote

The problem is not with my machine!!!!

Famous last words!

Wappler, the only real Dreamweaver alternative.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Mar 22, 2018 Mar 22, 2018

Copy link to clipboard

Copied

LATEST

Hi,

Please share the crash logs with us.

Are you seeing the crash with all documents or some specific document?Is the document where you are trying to insert links in full code view or live view or split view?

Thanks,

dbc

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines