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DW device preview: blank page on iPhone and iPad

Explorer ,
Oct 07, 2017

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I use DW 2017.5 and a iPhone 7 Plus with IOS 11. I can see in DW in the device preview panel the connected iPhone and I can also click in the DW device preview panel on the device and then the iPhone display shows the overlay with the device data.

So I think the connection over the WLAN is ok.

But I can not see the website on the iPhone. The iPhone shows only a withe blank page. On the local browser with the URL: http://127.0.0.1:49893/preview/app/index.html is all ok, only on my iPhone (also with an iPad) I see a blank page.

Any ideas?

(It is deffentily not a Firewall or Antivirus Problem. I tryed to disable all, same problem.)

Hi,

Can you check the web URL field of your server setup?

So when you are defining your testing server, you need to give the IP of the machine on which the wamp/mamp server is running and not localhost. localhost is recognizable only on your local machine but not on external devices/machines.

Please change the Web-URL from http://localhost/<YourSite> to http://<your machine IP>/<Your Site>

Regards,

Niharika Gupta

Adobe Dreamweaver

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DW device preview: blank page on iPhone and iPad

Explorer ,
Oct 07, 2017

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I use DW 2017.5 and a iPhone 7 Plus with IOS 11. I can see in DW in the device preview panel the connected iPhone and I can also click in the DW device preview panel on the device and then the iPhone display shows the overlay with the device data.

So I think the connection over the WLAN is ok.

But I can not see the website on the iPhone. The iPhone shows only a withe blank page. On the local browser with the URL: http://127.0.0.1:49893/preview/app/index.html is all ok, only on my iPhone (also with an iPad) I see a blank page.

Any ideas?

(It is deffentily not a Firewall or Antivirus Problem. I tryed to disable all, same problem.)

Hi,

Can you check the web URL field of your server setup?

So when you are defining your testing server, you need to give the IP of the machine on which the wamp/mamp server is running and not localhost. localhost is recognizable only on your local machine but not on external devices/machines.

Please change the Web-URL from http://localhost/<YourSite> to http://<your machine IP>/<Your Site>

Regards,

Niharika Gupta

Adobe Dreamweaver

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Oct 07, 2017 0
Adobe Community Professional ,
Oct 07, 2017

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Have you followed this procedure Preview, inspect Dreamweaver web pages on multiple devices?


Ben

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Oct 07, 2017 0
Explorer ,
Oct 08, 2017

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Yes, I followed exakt this procedure. Same problem.

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Oct 08, 2017 0
LEGEND ,
Oct 08, 2017

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Safari for iOS11 is very susceptible to code errors, (more so than previous versions) and occasionally shows a blank page if there are too many errors in the code.

Check your code, and fix any errors.

Note: Dw's device preview is also known to have problems, so once you are certain it is not a problem with your pages code, please post back.

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Oct 08, 2017 0
Explorer ,
Oct 08, 2017

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I made a simple page with only one paragraph with an Hello world. There is 100% non an error in the page. I tested on the iPhone with Safari but also with Chrome.

When I understand correctly DW's device preview use the testserver in the DW Site configuration? Maybe I have there an error?

It is normal that I must run the local Apache Server to see an simple html page in a browser on the same machine? (With the URLhttp://127.0.0.1:51849/preview/app/index.html my testpage test.html is only shown, when Apache run. Is this normal? The testpage is saved in a site, where I have a local project that runs fine on localhost.

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Oct 08, 2017 0
Adobe Employee ,
Oct 09, 2017

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Hi,

Can you check the web URL field of your server setup?

So when you are defining your testing server, you need to give the IP of the machine on which the wamp/mamp server is running and not localhost. localhost is recognizable only on your local machine but not on external devices/machines.

Please change the Web-URL from http://localhost/<YourSite> to http://<your machine IP>/<Your Site>

Regards,

Niharika Gupta

Adobe Dreamweaver

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Oct 09, 2017 0
Explorer ,
Oct 09, 2017

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Yes, this was the problem. I changed in my site configuration, in the panel test-server, from localhost to IP. No works. Thanks.

But 2 another question:

a) I can not scroll the page on iPhone (simple HTML page with only paragraphs). I cannot use the inspect feature. Is see on iPhone only the page from the top. This pages is updated when I change an Text in DW and when I save the file. But it is a little a problem when I cannot scroll on the iPhone to the bottom of the page…

b)

I noticed also, that when I use complex pages with example JavaScript slider then this slider are broken on the iPhone. On the local machine works fine and also on the iPhone through the normal URL (not device preview, I test also with an live project with the normal URL) the slider works fine.

Tipps?

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Oct 09, 2017 0
Adobe Employee ,
Oct 09, 2017

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Hi,

Can you please attach some of your files so that we can try at our end as well? if there is a privacy concern, please drop a private message and share the files.

Regards,

Niharika Gupta

Adobe Dreamweaver

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Oct 09, 2017 0
Dimizu LATEST
Explorer ,
Oct 09, 2017

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No problem. Here 3 files: https://mittererzublasing-my.sharepoint.com/personal/info_compusol_it/_layouts/15/guestaccess.aspx?f...

test-simple.html is my simple testfile.

There are also  2 screenshot of my iPhone display.

test-simple.html is my simple testfile.

There are also  2 screenshot of my iPhone display.

I can see all changes that I made in DW but I can not scroll on iPhone and I can not see the results of the inspect feature on the iPhone screen.

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Oct 09, 2017 0