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Error when launching DW 2020: Offline licensing resources path does not exist. Shutting down

New Here ,
Oct 26, 2020

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Fresh install of DW 2020 v 21.0. 

When attempting to launch, I get this error:

Robert5FC1_0-1603732869878.png

I have uninstalled/reinstalled to no affect.

Every other CS application is working fine - the error is limited to Dreamweaver.

Please assist.

 

Running on Windows 10

 

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Error when launching DW 2020: Offline licensing resources path does not exist. Shutting down

New Here ,
Oct 26, 2020

Copy link to clipboard

Copied

Fresh install of DW 2020 v 21.0. 

When attempting to launch, I get this error:

Robert5FC1_0-1603732869878.png

I have uninstalled/reinstalled to no affect.

Every other CS application is working fine - the error is limited to Dreamweaver.

Please assist.

 

Running on Windows 10

 

Views

35

Likes

Translate

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 26, 2020 0
Adobe Community Professional ,
Oct 26, 2020

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Assuming you have the latest Windows 10 updates and your system meets min requirements to run latest DW 21.0, please contact technical support via online chat.

 

1. With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below.
https://account.adobe.com/plans
2. Scroll down to Contact Adobe on the same page.
3. Click the chat icon. Online chat is available in English 24/7.
4. In the chat box, type AGENT followed by enter key and wait for a human.
5. Alternately, phone customer service M-F during normal business hours.
https://www.adobe.com/about-adobe/contact.html

 

Nancy O'Shea, ACP
Alt-Web Design & Publishing

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