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External links incorrect

Participant ,
Mar 19, 2019

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So something odd has happened. All of the external links for this section of the page are adding extra code to the link address. This is something new as this page was working just fine before.

Hear Technologies - Dealer Locator

Example: The code for EXOSOUND is <a href="www.exosound.com" target="new">www.exosound.com</a>. However when you click the link it goes to https://www.heartechnologies.com/www.exosound.com

I found a fix. I had to add https:// in front of all the links, which I've never had to do before. But it works now.

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External links incorrect

Participant ,
Mar 19, 2019

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So something odd has happened. All of the external links for this section of the page are adding extra code to the link address. This is something new as this page was working just fine before.

Hear Technologies - Dealer Locator

Example: The code for EXOSOUND is <a href="www.exosound.com" target="new">www.exosound.com</a>. However when you click the link it goes to https://www.heartechnologies.com/www.exosound.com

I found a fix. I had to add https:// in front of all the links, which I've never had to do before. But it works now.

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Mar 19, 2019 0
Participant ,
Mar 19, 2019

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I found a fix. I had to add https:// in front of all the links, which I've never had to do before. But it works now.

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Mar 19, 2019 0
LEGEND ,
Mar 19, 2019

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I don't know how you got away with NOT using http(s):// in your anchor tags, but it's been a requirement for some time.  If a href or src does not begin with http:// or https://, the browser thinks that the link is a relative link for somewhere on the local site.

V/r,

^ _ ^

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Mar 19, 2019 0
Participant ,
Mar 19, 2019

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I don't know. I inherited the site so I've been fixing problems as I find them. I just know this page was working fine the other day. Ghost in the machine.

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Mar 19, 2019 0
LEGEND ,
Mar 19, 2019

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I forgot about protocol agnostic links.  So, a link to an external site should begin with "http://", "https://", or just "//" (for protocol agnostic.)

V/r,

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Mar 19, 2019 0
LEGEND ,
Mar 19, 2019

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Has the website recently been moved onto a SSL secure connection?

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Mar 19, 2019 0
Participant ,
Mar 19, 2019

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Not recently, no. Over a year ago.

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Mar 19, 2019 0
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LEGEND ,
Mar 19, 2019

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kathleeno43607728  wrote

Not recently, no. Over a year ago.

Wolf is correct, any external links should be prefaced with either http:// or https:// which has been the case since I can't remember, so a long time.  How it worked prior to those being present I dont know.

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Mar 19, 2019 0