Highlighted

I cannot connect via my remote connection

Participant ,
Feb 23, 2020

Copy link to clipboard

Copied

I am a cc member runing Dreamweaver version 20.1 on Windows 10. I cannot connect to my remote server.

In Site>Servers>

My Basic setting are:

Server Name: 67.20.76.89

Connect using: FTP

FTP Address: 67.20.76.89

Username: jpalikco

Password: (the correct password is entered)

Root Directory: /home4/jpalikco

Web URL: http://jpalik.com

 

When running Test, the error message says: "An FTP error occurred - cannot ope server folder /home4/jpalikco/. Access denied. The file may not exist, or there could be a permission problem.

 

I can connect useing FileZilla using the same settings as above. I have spent more that two hours with my hosting provider and they have confirmed that all the settings are correct.

 

Help. Jim

Adobe Community Professional
Correct answer by Nancy OShea | Adobe Community Professional

Hi Jim,

To add to what Ben said, try changing your web URL to HTTPS instead of non-secure HTTP.

 

TOPICS
Error

Views

740

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

I cannot connect via my remote connection

Participant ,
Feb 23, 2020

Copy link to clipboard

Copied

I am a cc member runing Dreamweaver version 20.1 on Windows 10. I cannot connect to my remote server.

In Site>Servers>

My Basic setting are:

Server Name: 67.20.76.89

Connect using: FTP

FTP Address: 67.20.76.89

Username: jpalikco

Password: (the correct password is entered)

Root Directory: /home4/jpalikco

Web URL: http://jpalik.com

 

When running Test, the error message says: "An FTP error occurred - cannot ope server folder /home4/jpalikco/. Access denied. The file may not exist, or there could be a permission problem.

 

I can connect useing FileZilla using the same settings as above. I have spent more that two hours with my hosting provider and they have confirmed that all the settings are correct.

 

Help. Jim

Adobe Community Professional
Correct answer by Nancy OShea | Adobe Community Professional

Hi Jim,

To add to what Ben said, try changing your web URL to HTTPS instead of non-secure HTTP.

 

TOPICS
Error

Views

741

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Feb 23, 2020 0
Adobe Community Professional ,
Feb 23, 2020

Copy link to clipboard

Copied

Have you tried a root directory of /home4/ or of /home4/jpalikco/ (with trailing slash)?


Ben

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Feb 23, 2020 0
Participant ,
Feb 25, 2020

Copy link to clipboard

Copied

Just an FYI, Dreamweaver automatically applies the trailing slash when entering a Root Directory. See the answer I gave to Nancy. My provider gave me the wrong root directory. 😞

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Feb 25, 2020 0
Adobe Community Professional ,
Feb 23, 2020

Copy link to clipboard

Copied

Hi Jim,

To add to what Ben said, try changing your web URL to HTTPS instead of non-secure HTTP.

 

Nancy O'Shea, ACP
Alt-Web Design & Publishing

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Feb 23, 2020 0
Participant ,
Feb 24, 2020

Copy link to clipboard

Copied

Hi Nancy,

Thank you for your help. It turned out to be two problems.

1. The https was one of the problems.

2. The second problem was that the Hostmonster technician gave me the wrong Root Directory address.

It is now fixed.

Your help is always right on. Thank you so much.

Can you tell me if there is any easy way to make my website responsive?

Jim

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Feb 24, 2020 0
Adobe Community Professional ,
Feb 25, 2020

Copy link to clipboard

Copied

Making a fixed-width site responsive and phone-friendly takes planning and a re-build.  The responsive part isn't too difficult with Bootstrap framework, just time consuming.  But the phone-freindly bit gets tricky especially with bandiwdth heavy images.  

 

See the article below on images with SRCSET.

https://developer.mozilla.org/en-US/docs/Web/API/HTMLImageElement/srcset

 

Nancy O'Shea, ACP
Alt-Web Design & Publishing

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Feb 25, 2020 0