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I quit CC but now can't open my previous CS6

New Here ,
Nov 17, 2017 Nov 17, 2017

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I had Dreamweaver CS6 before I subscribed to Creative Cloud, but now that I've canceled my CC subscription I can't open CS6.  It keeps trying to verify my CC subscription.

What can I do to open CS6 independently again?  I tried contacting customer service through the Adobe website, had 9 tabs open at one point and just kept running around in circles.

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correct answers 1 Correct answer

Community Expert , Nov 19, 2017 Nov 19, 2017

You can get the downloads below.

Download Adobe Creative Suite 6 applications

Log-in to your Adobe account.  If you registered CS6, your serial number should be there.

Adobe ID

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Adobe Employee ,
Nov 17, 2017 Nov 17, 2017

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Hi,

What error you are getting while opening Dreamweaver.

Could you please post snapshots of it so that we could check the issue.

Thanks

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New Here ,
Nov 17, 2017 Nov 17, 2017

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I'm using Windows 10.  I go to Start > Dreamweaver CS6.  A popup appears and tries to validate my subscription to Dreamweaver CC and the only options I have are to just give up or renew my subscriptiondreamweavercs6.jpg

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Community Expert ,
Nov 18, 2017 Nov 18, 2017

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Use the CC Cleaner tool below to wipe all traces of Adobe products off your system. 

Reinstall Creative Suite 6.

Use the Creative Cloud Cleaner Tool to solve installation problems

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Nov 18, 2017 Nov 18, 2017

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Thanks.  I was hoping it wouldn't come to that.  I've moved since I installed it, no idea where the box with the license number is after all these years.  Guess I'll just live with CS3.  It works.

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Community Expert ,
Nov 19, 2017 Nov 19, 2017

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You can get the downloads below.

Download Adobe Creative Suite 6 applications

Log-in to your Adobe account.  If you registered CS6, your serial number should be there.

Adobe ID

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Nov 19, 2017 Nov 19, 2017

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Thank you!

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