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New DW and my .ste is lost?

Engaged ,
Mar 25, 2019

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SUDDENLY dreamweaver is new 19.0.1 and I have not worked on my site for 2 years

and all I need is the upload service for client files and I have a new High Sierra and there

is no clue where my .ste files are to import site, nor do they appear in File>Find>.ste
and every other DW version has kept the site so I'm stupidly lost.

I thought it would be with my home version of my site, but see no .ste anywhere in there.

Maybe it's buried deep in some folder?

Do what please?

Adobe Community Professional
Correct answer by Ben M | Adobe Community Professional

Yep - just bring that file from your backup to your new computer and you should be good to go.

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New DW and my .ste is lost?

Engaged ,
Mar 25, 2019

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SUDDENLY dreamweaver is new 19.0.1 and I have not worked on my site for 2 years

and all I need is the upload service for client files and I have a new High Sierra and there

is no clue where my .ste files are to import site, nor do they appear in File>Find>.ste
and every other DW version has kept the site so I'm stupidly lost.

I thought it would be with my home version of my site, but see no .ste anywhere in there.

Maybe it's buried deep in some folder?

Do what please?

Adobe Community Professional
Correct answer by Ben M | Adobe Community Professional

Yep - just bring that file from your backup to your new computer and you should be good to go.

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Mar 25, 2019 0
Adobe Community Professional ,
Mar 25, 2019

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The ste files are only available if you exported them from your old computer. Otherwise you will not have any to import.  DW should recognize your existing sites though.  What exactly happened before? If it's all of a sudden and you are on a Mac, use time machine to roll back a few days and restore your site prefs folder where DW reads its site definitions from:

Macintosh HD:username:Library:Application Support:Adobe:Common:{version}:Sites:Site Prefs

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Mar 25, 2019 1
Engaged ,
Mar 25, 2019

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Thank you I will try.  Why could I not edit my post:

Screen Shot 2019-03-25 at 11.47.26 AM.png

Screen Shot 2019-03-25 at 11.48.08 AM.png

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Mar 25, 2019 0
Engaged ,
Mar 25, 2019

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On a back up disk, this is what I have where you directed me.
But I dont see any .ste ??

Screen Shot 2019-03-25 at 11.58.12 AM.png

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Mar 25, 2019 0
Adobe Community Professional ,
Mar 25, 2019

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That's the right place Steve. There are no .ste files though as I stated. They are only created when you use the Export feature from within DW. Those files you see are the actual source.  The most recent one you have from the backup disc is that 19.0 folder. Just restore that on your hdd and you should see your sites back the next time you start up DW.

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Mar 25, 2019 1
Engaged ,
Mar 25, 2019

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does "drag & drop" constitute "restore" as you stated?

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Mar 25, 2019 0
Adobe Community Professional ,
Mar 25, 2019

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Yep - just bring that file from your backup to your new computer and you should be good to go.

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Mar 25, 2019 1
Engaged ,
Jul 06, 2019

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Ever since then I have not been able to open DW:
https://forums.adobe.com/thread/2629899

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Jul 06, 2019 0
Adobe Community Professional ,
Jul 06, 2019

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What did Technical Support say when you contacted them?

Contact Customer Care

Nancy O'Shea, ACP
Alt-Web Design & Publishing

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Jul 06, 2019 1
Engaged ,
Aug 19, 2019

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there is no contact here
https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html

Further, folks say use the cleaner tool, but step one is uninstall.  Then there is nothing for the cleaner tool to target.

How to fix the issue of Adobe Creative Cloud desktop app not opening or showing a spinning progress ...

Screen Shot 2019-08-19 at 1.55.44 PM.png

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Aug 19, 2019 0
Adobe Community Professional ,
Aug 19, 2019

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  1. Go to the URL below with a  good desktop browser like Chrome or Firefox that accepts cookies and does not have script blockers.
    Contact Customer Care
  2. Sign-in with your Adobe ID and password.
  3. Click the Chat Bot icon (see screenshot) and type AGENT followed by Enter key.  Wait for a human to join the session.  Ask for Technical Support.

CC-chatbot-icon.jpg

Nancy O'Shea, ACP
Alt-Web Design & Publishing

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Aug 19, 2019 0
Engaged ,
Aug 19, 2019

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ok thanks,

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Aug 19, 2019 0
Engaged ,
Oct 23, 2019

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hmm, thru several DW updates, this problem persisted. 

Today, V 19.2.1 restored all functionality.

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Oct 23, 2019 0