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New DW required login is totally unacceptable

Community Beginner ,
Jul 22, 2020

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With the latest update to DW 20.2 we're now required to log in every time we open the software.

This is totally unacceptable. What is the point of owning desktop software if you have to log in every time?

 

I know Adobe is trying to prevent piracy, but at what cost to valid users?

 

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New DW required login is totally unacceptable

Community Beginner ,
Jul 22, 2020

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With the latest update to DW 20.2 we're now required to log in every time we open the software.

This is totally unacceptable. What is the point of owning desktop software if you have to log in every time?

 

I know Adobe is trying to prevent piracy, but at what cost to valid users?

 

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Jul 22, 2020 1
Adobe Community Professional ,
Jul 22, 2020

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The only time that I have experienced this is when I have have used Dreamweaver on more than 2 machines.


Ben

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Jul 22, 2020 0
Adobe Employee ,
Jul 22, 2020

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Hi,

 

Thanks for writing to us and apologize for the inconvenience caused.

 

Could you please provide the Operating System and Creative Cloud Desktop App version details where you encountering the issue so that we can provide the detailed steps. Meanwhile can you please try the below.

 

Please ensure you have the latest version of the Creative Cloud desktop app installed.
Refer: http://helpx.adobe.com/creative-cloud/release-note/cc-release-notes.html

 

See if below provided solutions for having to sign in on every product launch resolves the issue.
Refer: https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html

 

Please let us know if the issue is resolved else we will debug the issue further.

 

Thanks,
Nayan
Dreamweaver Team

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Jul 22, 2020 0
Community Beginner ,
Jul 23, 2020

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Windows 10 with latest updates. Latest verson of Creative Cloud Desktop App.

The problem started after I updated to the latest Creative Cloud Desktop App.

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Jul 23, 2020 0
Adobe Employee ,
Jul 23, 2020

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Hi,

 

Thanks for providing additional info. Please confirm if you could resolve the issue with the solutions mentioned in the below article.

 

https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html

 

Regards,

Nayan

Dreamweaver Team

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Jul 23, 2020 0
Adobe Community Professional ,
Jul 23, 2020

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Hi Nayan,

auch ich werde beim Start der von mir am meisten benutzten Programmen, wie DW, PS und Adobe Acrobat nach etwa jeder dritten Anwendung aufgefordert die Log-In-Daten einzugeben, obwohl ich "merken" angekreuzt habe.

Der Hinweis auf Eure Links brachte keine Abhilfe.

 

Ein Hinweis, der Euch vielleicht weiterhelfen kann, das Problem zu analysieren: Eben habe ich DW gestartet. Ich musste mich so wie gestern, vorgestern und vorvorgestern jedesmal "anmelden", d.h. meine E-Mail-Adresse bestätigen, dann aber lief das Programm einwandfrei.

 

Thanks

Hans-Günter

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Jul 23, 2020 0
Adobe Employee ,
Jul 23, 2020

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Hi Hans-Günter,

 

Thanks for writing to us and trying out the solutions mentioned in the help page. Could you please provide the Operating System and Creative Cloud Desktop App version details where you encountering the issue so that we can provide further steps for resolving the issue.

 

Regards,

Nayan

Dreamweaver Team

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Jul 23, 2020 0
Adobe Community Professional ,
Jul 23, 2020

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Hi Nyan,

vielen Dank für Deine Antwort. Ich hoffe ich habe richtig verstanden und meine screenshots sind hilfreich:

 

AdobeCCVersion.jpgAdobeWinVersion.jpg

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Jul 23, 2020 0
Adobe Community Professional ,
Jul 23, 2020

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Strange.  I'm not prompted to log-in each time.  Something else must be going on.  Have you updated to the latest Creative Cloud desktop app?  See other solutions below.

https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html

 

Nancy O'Shea, ACP
Alt-Web Design & Publishing

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Jul 23, 2020 0
Community Beginner ,
Jul 23, 2020

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The problem started after I updated to the latest Creative Cloud Desktop App.

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Jul 23, 2020 0
hans-g. LATEST
Adobe Community Professional ,
Jul 24, 2020

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... bitte nicht übelnehmen, aber vielleicht gibt es hier first und second class ACPs. 😉

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Jul 24, 2020 0