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Problems to reactivate CS3

New Here ,
Nov 22, 2017

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Hello 
I have problems to re-activate CS3 . I obtained a new serial key, uninstalled the program, downloaded the Akami Net Sesssion Interface and reinstalled the software.
After restarting my computer (Dell Inspiron 15, Win10)  I opened Dreamweaver and got the same prompt : to reactivate the software.  Same with PS, InDesign etc. What went wrong?
During the reinstallation:  at no time I was prompted to put in the new serial key . I have 2 days remaining to re-activate the software - what happens after the 2 days ?This is a genuine software, please help.

Thanks Bianka

Adobe Community Professional
Correct answer by Nancy OShea | Adobe Community Professional

The correct answer in this thread   Re-activating CS3 (Updated)
describes the whole procedure for getting a replacement CS3 installer, a new serial number and what steps you must follow to make it work.

IMPORTANT!  You need an OS user account with full admin permissions so you can uninstall and install software.

If you have any old Creative Suite products on your computer, you need to uninstall them AND REMOVE the old Adobe PCD folder.

Post back if you have further questions.

Nancy

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Problems to reactivate CS3

New Here ,
Nov 22, 2017

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Hello 
I have problems to re-activate CS3 . I obtained a new serial key, uninstalled the program, downloaded the Akami Net Sesssion Interface and reinstalled the software.
After restarting my computer (Dell Inspiron 15, Win10)  I opened Dreamweaver and got the same prompt : to reactivate the software.  Same with PS, InDesign etc. What went wrong?
During the reinstallation:  at no time I was prompted to put in the new serial key . I have 2 days remaining to re-activate the software - what happens after the 2 days ?This is a genuine software, please help.

Thanks Bianka

Adobe Community Professional
Correct answer by Nancy OShea | Adobe Community Professional

The correct answer in this thread   Re-activating CS3 (Updated)
describes the whole procedure for getting a replacement CS3 installer, a new serial number and what steps you must follow to make it work.

IMPORTANT!  You need an OS user account with full admin permissions so you can uninstall and install software.

If you have any old Creative Suite products on your computer, you need to uninstall them AND REMOVE the old Adobe PCD folder.

Post back if you have further questions.

Nancy

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Nov 22, 2017 0
Adobe Community Professional ,
Nov 22, 2017

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The correct answer in this thread   Re-activating CS3 (Updated)
describes the whole procedure for getting a replacement CS3 installer, a new serial number and what steps you must follow to make it work.

IMPORTANT!  You need an OS user account with full admin permissions so you can uninstall and install software.

If you have any old Creative Suite products on your computer, you need to uninstall them AND REMOVE the old Adobe PCD folder.

Post back if you have further questions.

Nancy

Nancy O'Shea, ACP
Alt-Web Design & Publishing

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Nov 22, 2017 1
Community Beginner ,
Dec 15, 2017

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I have done this but after re-installation I'm still getting the same error messages.

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Dec 15, 2017 0
Adobe Community Professional ,
Dec 15, 2017

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Did you remove all old CS3 software and delete the old PCD folder?

If not, you will be prompted for activation.

Nancy O'Shea, ACP
Alt-Web Design & Publishing

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Dec 15, 2017 0
Community Beginner ,
Dec 15, 2017

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What is the PCD folder? I tried uninstalling. Manually deleting and then uninstalling and  I even ran the cleaner as some people had suggested. I have a new code but it never prompts me to enter it after reinstalling.

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Dec 15, 2017 0
LEGEND ,
Dec 15, 2017

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Here is a link to what/where the PCD folder is.  You have to set Explorer (assuming Windows) to view hidden objects.  Instructions for that are included.

HTH,

^ _ ^

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Dec 15, 2017 0
Adobe Community Professional ,
Dec 15, 2017

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I just love how people ignore the links I post .

Activation or connection error when starting CS3 or Acrobat 8

Resolve "temporary activation expired" error for CS3 and Acrobat 8

Nancy

Nancy O'Shea, ACP
Alt-Web Design & Publishing

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Dec 15, 2017 0
Adobe Community Professional ,
Dec 16, 2017

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if your question was also concerning about what is the PCD folder ?... this folder and its friend SLStore folder are present if you have licensed your software... they contains all the licencing informations

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Dec 16, 2017 0
Community Beginner ,
Dec 18, 2017

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I've followed these to the T and still having the same issue...

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Dec 18, 2017 0
Adobe Community Professional ,
Dec 18, 2017

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Chris,

You cannot install your old software.  You must use the special replacement installer with the special new serial number.   Are you doing that?

Here are the links again in case you missed them.

Re-activating CS3 (Updated)

Activation or connection error when starting CS3 or Acrobat 8

Resolve "temporary activation expired" error for CS3 and Acrobat 8

Nancy

Nancy O'Shea, ACP
Alt-Web Design & Publishing

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Dec 18, 2017 0
Community Beginner ,
Dec 18, 2017

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Yes I did all that. I finally got it work by manually deleting all the files and adobe folders except the actual application. It makes no sense but its finally working...

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Dec 18, 2017 1