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Hi
I still use Dreamweaver CS5 (Registered) on old laptop, but, wish to reinstall onto new Laptop. I'm aware I'd need to Deactivate form old machine, then re install and re activate to new Laptop. However, I've heard Adobe no longer support CS5, no probs, but, will Adobe allow me to transfer ?. I can't really go down the path of Renting new software. Any help greatly appreciated
John
Nancy,
Thanks for your quick reply, I did mention new laptop doesn't have disk drives, but adobe were very helpful, had to de activate, uninstall, they then sent email with links to download software, sorted
thanks again
John
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I don't understand the problem. Deactivate your old machine. Use your installation disks to install and when prompted enter your serial number. It goes without saying, CS5 will never be updated again so eventually you're going to have problems supporting older software on the latest & greatest operating systems. That's the risk you take with older software.
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Nancy,
Thanks for your quick reply, I did mention new laptop doesn't have disk drives, but adobe were very helpful, had to de activate, uninstall, they then sent email with links to download software, sorted
thanks again
John
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Geordielads wrote
I did mention new laptop doesn't have disk drives
Actually you never mentioned that important detail.
But I'm glad Adobe Customer Care was able to help you.
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Hey Greordielads who did you contact at support . It seems like I was getting shared a scam email today Adobecare.Experts@protonmail.com
I have the same issue as you but it's a year now maybe Cs5 is outdated.
Thanks
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This discussion is outdated and no longer relevant. Adobe discontinued CS5 support & removed download links from their servers. Customer care agents can no longer assist with discontinued software. If you want product support, you need a paid Creative Cloud subscription.
I'm locking this discussion.
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Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away! Adobe employees never use e-mail adresses from Outlook, Gmail, Protonmail, etc...
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3 Easy Ways to Identify Genuine Adobe Staff
https://tinyurl.com/10791730