Synchronizing Dreamweaver settings between two PCs does not work at all

[Guest]

I installed Dreamweaver CC (latest version) on my PC and configured it, including several sites. I activated the synchronizing feature for all settings.

Then I installed it on my laptop and although I was asked whether I want to download my settings from the cloud (which I confirmed) no settings arrived.

Also when I click the synchronize button or menu, it only says "Synchronized <date/time>" and nothing happens.

I already read the documentation and I think I did everything correctly.

Is there a bug in the latest version?

[Nancy OShea]

1. Restart your computer.

2. Open DW.

3. Go to Preferences > Sync Settings.

4. Tick the box to import Sync Settings from the cloud.

5. Hit Apply Updates button.

6. Restart DW.

[Guest]

Thanks, I will try that. But in my settings I only see "import from previous version of Dreamweaver". Do you mean that checkbox?

[Nancy OShea]

I'm on version 20.1.  See screenshot from Edit > Preferences > Sync Settings.

[Guest]

I tried it today. It didn't work.

I see the "Apply updates" button and when I click it something is happening (I see the wait cursor), but no settings arrive.

I use 20.2.

[Nancy OShea]

You won't see anything until you restart Dreamweaver.

[Guest]

That goes without saying. Didn't make any difference.

I now synchronize the settings completely manually (i.e. I look at both monitors and see that everything looks identical).

[gunzelguy]

I jjust did this and Dreamweaver crashed when I tried to quit/restart it.

[Nancy OShea]

@gunzelguy,

This question is almost a year old and most likely unrelated to yours.  Please use the Adobe Cleaner Tool below followed by reinstalling Creative Cloud desktop app and your other CC apps.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

If you still need help, click on the blue Post to Community button and start a new topic with details about your system.

https://community.adobe.com/t5/dreamweaver/bd-p/dreamweaver?page=1&sort=latest_replies&filter=all

Thank you,