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For some reason notifications of new posts in threads I am following have stopped coming to my e-mail address, even though my preferences still specify that they come to me. What do I need to do to get that working again?
On a related issue, how do I change my preferred e-mail address?
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Your email (Adobe ID), password, etc.. has to be changed through Adobe's main website.
The JIVE forum is a separate system. I don't know why you're not getting email copies from the forum. What Preferences are you using in your forum profile?
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Thank you
Frustrating--for some reason when I draft a comment it disappears before I can send it So I will do it in two parts
I find the website confusing, but stumble across the page that allowed me to change it. So that is OK.
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on the JIVE forum e-mail preferences, all are "yes" or "on" except for Moderation and Connection Stream. I haven't made any changes since I first signed up several years ago, but maybe JIVE has changed.
Thanks agin
Jerry
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Did you check your junk/spam folder?
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not there either--but since I changed my e-mail address, they are coming through--so the problem seems to be solved,, though where it came from in the first place remains unknown