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Unable to upload changes to SFTP

New Here ,
Sep 01, 2018

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My hosting site has made changes in my Manage Site from FTP to SFTP. I can assess my files, but when I try to upload my edited files, they don't upload.

Any thoughts about what I've got here in Manage Site? Should I make any edits or changes that might help me upload new files?

Thanks. screen shot 2018 for manage site.png

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Correct answer by Nancy OShea | Adobe Community Professional

What is the root directory and port number that your hosting provider told you to use?  It varies by hosting plan.

CC-RootFolder.jpg

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Unable to upload changes to SFTP

New Here ,
Sep 01, 2018

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My hosting site has made changes in my Manage Site from FTP to SFTP. I can assess my files, but when I try to upload my edited files, they don't upload.

Any thoughts about what I've got here in Manage Site? Should I make any edits or changes that might help me upload new files?

Thanks. screen shot 2018 for manage site.png

Adobe Community Professional
Correct answer by Nancy OShea | Adobe Community Professional

What is the root directory and port number that your hosting provider told you to use?  It varies by hosting plan.

CC-RootFolder.jpg

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192

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Sep 01, 2018 0
Adobe Community Professional ,
Sep 01, 2018

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What is the root directory and port number that your hosting provider told you to use?  It varies by hosting plan.

CC-RootFolder.jpg

Nancy O'Shea, ACP
Alt-Web.com

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Sep 01, 2018 0
New Here ,
Sep 01, 2018

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My hosting company isn't back at work until Tuesday and so I couldn't ask them about what to put in the Root Directory field, but for the heck of it, I went ahead and put public_html/ into Root Directory field and voila. It worked! Thank you!

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Sep 01, 2018 0
Adobe Community Professional ,
Sep 01, 2018

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Glad you got it to work .

zetterb52424254  wrote

My hosting company isn't back at work until Tuesday...

I would look for another host.  24/7 tech support is mandatory.

Best Web Hosting Services 2018 - Lab Tested Reviews by PCMag.com

Nancy O'Shea, ACP
Alt-Web.com

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Sep 01, 2018 0
New Here ,
Sep 01, 2018

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End of story:
My hosting company responded and was so pleased you folks helped solve this issue.

Bless him. Bless you.

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Sep 01, 2018 0