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Unresponsive DW 19.0.1

Explorer ,
Mar 22, 2019

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All of a sudden, my DW 19.0.1 started becoming "unresponsive".  It will start up, bring up the workspace, and then on my iMac I get the "beach ball".  I waited 30 minutes and zip!    I did an un-install using the Creative Cloud manager and then an "update" (it did now have a re-install option).  No change.  17.5.0 works just fine as does 18.2.  Using latest Mojave 10.14.2.

Tried rebooting, any ideas what to do next?

Adobe Community Professional
Correct answer by Jon Fritz II | Adobe Community Professional

When you uninstall/reinstalled, did you Restore the Preferences file?

Unusual behavior in Dreamweaver? Try restoring preferences.

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Dreamweaver | Mac OS issues

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Unresponsive DW 19.0.1

Explorer ,
Mar 22, 2019

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All of a sudden, my DW 19.0.1 started becoming "unresponsive".  It will start up, bring up the workspace, and then on my iMac I get the "beach ball".  I waited 30 minutes and zip!    I did an un-install using the Creative Cloud manager and then an "update" (it did now have a re-install option).  No change.  17.5.0 works just fine as does 18.2.  Using latest Mojave 10.14.2.

Tried rebooting, any ideas what to do next?

Adobe Community Professional
Correct answer by Jon Fritz II | Adobe Community Professional

When you uninstall/reinstalled, did you Restore the Preferences file?

Unusual behavior in Dreamweaver? Try restoring preferences.

TOPICS
Dreamweaver | Mac OS issues

Views

347

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Mar 22, 2019 0
Adobe Community Professional ,
Mar 22, 2019

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When you uninstall/reinstalled, did you Restore the Preferences file?

Unusual behavior in Dreamweaver? Try restoring preferences.

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Mar 22, 2019 1
Explorer ,
Mar 23, 2019

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Bless you sire…. I am back up and running…. Do not know what happened but I tried your suggestion and magic occurred1

THANK YOU so much!1

Paul Liles

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Mar 23, 2019 0
Explorer ,
Mar 23, 2019

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Jon, you are a wizzard! I am up and running now…. I would have never guessed preferences would have crashed the system!

Thank You,

Paul

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Mar 23, 2019 0
Adobe Community Professional ,
Mar 25, 2019

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Unfortunately or fortunately, depending on how you look at it, most "it just stopped working" issues with DW can be fixed by restoring the preferences file.

It's sort of DWs version of "did you turn it off and back on".

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Mar 25, 2019 0