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0

Не могу попасть в adminconsole

New Here ,
Dec 14, 2018 Dec 14, 2018

Здравствуйте.

Уже три дня пытаюсь войти в adminconsole, но получаю сообщение "Время ожидания ответа от сервера adminconsole.adobe.com истекло."

Пробовал из разных браузеров, на разных компьютерах, через разных провайдеров  - везде один результат.

Не могу назначить лицензии пользователям.

Помогайте!!!

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New Here ,
Dec 17, 2018 Dec 17, 2018

Такая же проблема. Отсутствует доступ к ресурсу https:// adminconsole.adobe.com/  Неужели опять Роскомнадзор?

Same problem. No access to resource https:// adminconsole.adobe.com/ Again, Roskomnadzor?

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Adobe Employee ,
Dec 18, 2018 Dec 18, 2018

Hi,

I have reported this to our engineering team.

Can you provide the following information:

  • What IP addresses are you accessing when signing in? To check this you can go to a terminal prompt and type nslookup adminconsole.adobe.com

  • Can you log into any other services such ae the Desktop App or adobe.com ?
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New Here ,
Dec 18, 2018 Dec 18, 2018

nslookup:

adminconsole.adobe.com

Addresses:

  34.255.115.102

  34.250.4.202

У меня ресурс team.accounts.adobe.com  работает. Другие сервисы тоже. Нет доступа только к пункту "Управление группой", при попытке перейти в этот раздел - как понимаю это и есть adminconsole.adobe.com

I have resource team.accounts.adobe.com it works. Other services, too. There is no access only to the item "group Management", when you try to go to this section - as I understand it adminconsole.adobe.com

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Adobe Employee ,
Dec 18, 2018 Dec 18, 2018

Thank you. I will keep this thread updated when I have some more feedback.

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New Here ,
Dec 20, 2018 Dec 20, 2018

На текущий момент у меня доступ к ресурсу adminconsole.adobe.com появился.

At the moment I have access to the resource adminconsole.adobe.com appeared.

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Adobe Employee ,
Dec 20, 2018 Dec 20, 2018
LATEST

Thanks for the confirmation.

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