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27 computers showing the license is expired

New Here ,
Jan 04, 2019 Jan 04, 2019

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I have creative cloud team licence of 27 computers, due to windows corrupt on pc get formatted when i reinstalled on that pc it shows licence expired .I had deactivated that pc licence and try to activat again but i cant please help

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correct answers 1 Correct answer

Community Expert , Jan 04, 2019 Jan 04, 2019

Discussion successfully moved from Adobe Creative Cloud to Deployment for Creative Cloud for Team, Enterprise, & CS

It would be helpful to get more information like the error message you get.

In general a license get’s activated when a license holder signs on on the specific computer. As a license holder may activate to seats, with the third seat the license holder gets asked to deactivate the two others « en bloc ». So a corrupt and reinitialised system should have no influence on the license act

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Community Expert ,
Jan 04, 2019 Jan 04, 2019

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Discussion successfully moved from Adobe Creative Cloud to Deployment for Creative Cloud for Team, Enterprise, & CS

It would be helpful to get more information like the error message you get.

In general a license get’s activated when a license holder signs on on the specific computer. As a license holder may activate to seats, with the third seat the license holder gets asked to deactivate the two others « en bloc ». So a corrupt and reinitialised system should have no influence on the license activation.

As a teams license holder, you have extended support at your disposal. It may be worth to use that, if the problem can not be solved easily.

ABAMBO | Hard- and Software Engineer | Photographer

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