3 of my students still cannot login to adobe

[professor_jackie]

I am a professor of digital art and I teach at Porterville College not far away from your headquarters.  I am in the 6th week and 3 of my students still cannot login and therefore you have WASTED my time and theirs because of your greed.  IT is telling me they can't do anything, who can help me?

[Anshul_Nautiyal]

Hi @jackie_2477,

Thank you for reaching out. I see that you have an active enterprise plan associated with the Adobe ID you used to post this query.

Could you please provide more details on the specific login issues the students are experiencing? Additionally, I recommend reaching out to your IT or system administrator to verify whether the students have been assigned the appropriate licenses in the Adobe Admin Console.

To identify your system administrator, you can refer to this guide: How to Contact Your Administrator.

If you are unable to find the admin details under the Notes section, I have also sent you a personal message with further information. Please check your inbox.

Let me know if you have any other questions.

Regards,
^AN