Acrobat 10.1.1 and SCUP

[NCSU_Michael]

Recently we've added SCUP to our SCCM environment. Before this we had deployed Acrobat 10.1.0. At the time we downloaded 10.0.0, extracted it, and applied the 10.1.0 patch. That way when we pushed out Acrobat we weren't having to install 10.0 then patch it to 10.1 we just installed 10.1. Now that we have SCUP up and running I've imported the Adobe patches. When I deployed all the Acrobat patches to my test machines, 10.0.1, 10.0.2, 10.0.3, 10.1.0, and 10.1.1 all of my machines are installing the 10.0.3 even though they have 10.1 installed. At first I thought well this is just how it works and waited to see if 10.1.1 ever got installed and it doesn't.

When I looked in the Enterprise Administration guide it said that 10.0.0 can only be upgraded to 10.0.3 and that I you need 10.1.0 in order to install 10.1.1, but that doesn't seem to be working for me. Should I wait on any updates until 10.2 comes out? Am I going to have to uninstall and reinstall all of machines?

Thanks,

[vdobhal]

Hi,

I have few questions:

1. How did you deploy 10.1.1? Was it through GPO or SCCM or a manual installation?

2. What were the exact steps that you followed starting from deployment of 10.1.1 to patch deployment?

3. Is your previous installation Acrobat Standard 10.1.1 or Acrobat Pro 10.1.1?

I tried installing a 10.1 patch over a 10.0.3 installation and was able to successfully patch it.

Acrobat 10.x patches are cummulative patches and 10.1 can be directly applied over 10.0.3.

Thanks,

Vinod

[NCSU_Michael]

1) We have Acrobat 10.1.0 Pro. It was deployed using SCCM

2) We have had 10.1.0 deployed for about six months. We have just recently

started using SCUP. I published the 10.1.1 update in SCUP. I deployed the

10.1.1 update to a group of computer all of which were using the 10.1.0

SCCM install. After a couple of days I checked to see if any of them had

installed the 10.1.1 patch and none of them had. I checked reports in SCCM

and it said the 10.1.1 patch was not needed on any of my test computers.

3) 10.1.0 Pro

From looking at other things like:

http://kb2.adobe.com/cps/888/cpsid_88814.html

http://forums.adobe.com/message/3987957#3987957

I might of messed up the upgrade process because I made an AIP instead of

install 10.0 the installing 10.1. And according to the first link you

cannot upgrade form 10.0 to 10.1 to 10.1.1 (Unacceptable: 10.0.0 > 10.1.0

(Q) > 10.1.1 (Q))

Thanks,

[SubratoNamata]

Hi NCSU_Michael,

1) You have deployed Acrobat 10.1.0 Pro using SCCM. Please make sure that you have not created AIP to deploy Acrobat using SCCM (AIP creation method applies only for GPO methodology)

2) This depeneds on point no. 1. If Acrobat 10.1.0 Pro was installed via AIP then publishing 10.1.1 using SCUP won't update the installed 10.1 to 10.1.1

3) This is correct.

The page that you referred is correct,

http://kb2.adobe.com/cps/888/cpsid_88814.html

(Unacceptable: 10.0.0 > 10.1.0  (Q) > 10.1.1 (Q))

All the examples mentioned in the page are pertaining to AIP creation and deploying.

Please follow the below steps, If you are deploying Acrobat 10.1.1 using SCUP,

1. Please make sure to deploy the Acrobat 10.0 msi via GPO or SCCM or manual installation (in that case you are not required to create 10.0 AIP, simple 10.0 msi push via GPO or SCCM would work)

2. SCUP is mainly for "updates" (ideally "msp" or single setup file ("msi") e.g.  Reader 10.1 MSI)

3. Once all the client machines have got Acrobat 10.0 installed, and to update tp 10.1.1 Acrobat Pro, please refer the following URL, http://www.adobe.com/go/acrobatitinfo

for location of SCUP catalogs and enterprise administration guide for SCCM-SCUP deployment methods 

Hope, it helps.

[NCSU_Michael]

Thanks for the input.

I did end up making an AIP when I deployed 10.1. That was our standard

method when creating an install for a GPO that we just went with that.

I looks like now my only option is to uninstall 10.1 and install 10.0 and

let it patch itself. My question is once we have 10.1 installed again how

do we patch to 10.2? Do we have to uninstall the 10.1 patch then install

10.2 or will 10.2 install over 10.1? Also 10.1.2 was just released. If we

roll back to 10.0 and patch to 10.1.2 what will happen when10.2 comes out?

According to the documentation it will be a quarterly update and 10.1.2 is

a patch you can't install 10.2 over 10.1.2 should we avoid doing the

security updates at all and just push out quarterly's?

[SubratoNamata]

So once you have 10.1 installed using SCCM/SCUP. Simply importing and publishing the 10.2 catalog/update via SCUP would update the existing 10.1 installations. You don't have to uninstall the 10.1. The 10.x patches cumulative in nature. So 10.2 can be applied over 10.0 or higher version.

10.1.2 is the latest release. And if you have updated to 10.1.2 and when 10.2 will come, (am assuming you meant 10.2 to be a security update) then also no change is needed, you need to simply import and publish 10.2 catalog/update.

The documentation talks about only AIP scenario's. Security updates should not be included during AIP creation unless they are the latest.

But for SCCM/SCUP deployment, you need to ensure only the following,

1. If you are deploying any latest security update (out of cycle update, msp), make sure you have the last quarterly update installed on the client machine

2. If you are deploying any latest quarterly update (msp), make sure you have the base version or higher is installed on the client machine. E.g. For Acrobat, it's 10.0 or higher. For Reader, it's 10.1 or higher.

3. If you are deploying any latest quarterly update (msi, e.g. Reader), you do not necessarily need any previous version to be installed prior to deploying any Reader MSI update (e.g. Reader 10.1 MSI)