We have a client that has Acrobat 2017 Pro installed on their Windows Server 2016 RDS environment. Only certain users are licensed and the rest are locked out of using Acrobat via permissions. All users have access to Adobe Reader.
Outlook 2016 launches Adobe Acrobat when the Quick Print feature is used on a PDF attachment. As some users do not have permission to Acrobat this fails. This was working before Acrobat was installed by using Reader.
We have ensured all users receive Adobe Reader for all of their defaults and even reinstalled Reader after Acrobat to ensure the Active X Preview feature in Outlook used Reader (it defaults to the last installed PDF viewing application).
How can we change this so that Reader is used for the Quick Print feature - surely there are many Terminal Server environments that require Acrobat be installed and locked down to specific users and have found a way around this?
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