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Acrobat DC and Microsoft Word

Explorer ,
May 05, 2019 May 05, 2019

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Hi Folks,

We have users who recently upgraded from Windows 7 to Windows 10 and mysteriously, the Adobe "Create and Share Adobe PDF" button has disappeared. Screenshot below. We have tried everything under the sun to try and resolve this problem. At first after the Windows 10 upgrade we couldn't even get the Adobe PDF tab to appear in Word. But with the help of the other posts on Adobe discussions, we at least got that back.

Does anyone know how we can regain the use of the "Create and Share Adobe PDF" button? It's one less click users have to initiate.

Our environment versions are Adobe DC (continuous) 2019. Windows 10 Enterprise 1803. Microsoft Word 1808 (deferred channel). And yes, this was all working as expected before the Windows 10 upgrade.

AdobeCreateShare.png

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