Acrobat DC - Creative Cloud Package - Disable Updates

[acjuelich]

Hello,

I created the Acrobat DC 2017 installed from the Creative Cloud Packager and specified to disable updates.  I then deployed this with the 'setup.exe --silent' on many machines but we are getting prompts of it Automatically Updating.  I reached out to Support and they said for me to use the Customization Wizard but there are issues with this:

1. Using the latest version of the CustWiz, I am unable to open the Acrobat MSI created from Creative Cloud Packager
2. Deploying it using the MSI does not work, only using the 'setup.exe' as specified in documentation
3. I also deployed the Group Policy settings from the pertinent ADMX templates but those have no effect

Any ideas outside of deploying a registry setting?  The above options should have worked.

[Steve Cordero · Accepted solution]

Make sure that the MST file that gets generated in the Adobe Customization Wizard DC is the one that is referenced in the Setup.ini file at the end of the [Product] section.

[Product]

CmdLine=TRANSFORMS="AcroPro.mst"

If you are using a command line for the MSI then the line should reference the MST file something like this:

msiexec.exe /i "C:\Users\[USERNAME]\Desktop\Adobe Acrobat Pro DC - CC\Build\Setup\APRO15.0\Adobe Acrobat\AcroPro.msi" TRANSFORM="AcroPro.MST" /L*v "C:\InstallLogs\AcroProInstall.log" /qn

[acjuelich]

Thanks, that's what I've done in the past before Creative Cloud.  I guess I just ignore what Creative Cloud creates in terms of the Acrobat MSI?  Just use the one it caches?

[acjuelich]

Am I understanding that correctly?  Right now it looks like I'll have to do the Group Policy Preferences option to disable it on existing installs.

I'm not sure why the Group Policy Templates Adobe provided do not work since they reference 'bupdater' in the documentation.