Acrobat X Enterprise Installation within Acrobat X Suite

Report · Apr 20, 2011

Situation:

I have a volume license to install a number of Acrobat X Suites (WIN). Since we use deployment methods and don't have the time and fun to install all packages manually , I try to deploy these products (Acrobat X pro and Photoshop) on our enterprise computers. With some initial help from the Adobe support, I learned about the existence of two deployment tools:

1. "Adobe Application Manager Enterprise Edition" (AAMEE, intended to deploy the suite products) and

2. "Adobe Customization Wizard X" (ACWX, intended to customize the Acrobat products)

Then I started with reading the corresponding manuals and I followed the installation recommendations.

Problem(s):

1. If I use the AAMEE tool, it ignores the Acrobat X product completely (as already written in this post in January this year).

2. If I use the ACWX tool, it rejects my (valid) volume license key.

So, I have no more idea,

1. How to deploy Acrobat X from an Acrobat X Suite Media DVD and a volume license key in an enterprise environment? Or

2. How to get another (valid) license number for the Acrobat X Pro-only deployment with ACWX?

3. How comes the post (same as above) has more than 1000 views and no solution idea or suggestion from Adobe???

Report · Apr 20, 2011

You cannot install Acrobat with AAMEE. You should use a standard enterprise method such as AIP, bootstrapper, SCCM, etc. You can customize the installer and product prior to installation with the Customization Wizard. Get the admin guide here: http://www.adobe.com/go/acrobatitinfo.

Licensing is also described in the admin guide.

Ben

Report · May 24, 2011

The relevant Adobe doc for you is: http://www.adobe.com/content/dam/Adobe/en/devnet/creativesuite/pdfs/AAMEE_Exception/en_us/AAMEE_Exce...

Run the CS55 installer through AAMEE.
Run the Acrobat msi from the resulting Exceptions folder through Customization Wizard. There is no need to serialize in Customization Wizard (don't use a license key).
Use the command line detailed in the ExceptionInfo.txt file to deploy Acrobat (see below for an example).
Deploy rest of the Suite.

Note that deployment of Acrobat is normally required PRIOR to deploying the Suite in order for licensing to function correctly.

Example:

msiexec.exe /i AcroPro.msi EULA_ACCEPT=YES REGISTRATION_SUPPRESS=YES SUITEMODE=1 TRANSFORMS=en_US.mst INSTALLLEVEL=101 AS_DISABLE_LEGACY_COLOR=1 IGNOREAAM=1 /qn

Report · May 23, 2011

See my post here with some updates.

http://forums.adobe.com/message/3696593#3696593

Hope that helps,

-Danny