Acroibat DC pro vs Reader mode on Citrix

[rené_4724]

Hello!

Is there any way to configure Acrobat in a way that it will show the login for certain users (who have a login for Pro version) and suppress it for others? I am trying to use Acrobat DC on Citrix servers and the documented settings in HKEY_LOCAL_MACHINE cannot be used, because they would apply to ALL users

[jane-e]

@rené_4724 

I've moved your post from Using the Community to the Enterprise and Teams forum.

Small FYI that does does affect your question at all: Adobe removed "DC" in 2022.

https://helpx.adobe.com/acrobat/using/whats-new/2022-october.html

Jane

[Anshul_Nautiyal · Accepted solution]

Hi @rené_4724,

Thanks for reaching out. Based on your query, it appears that you want to configure Adobe Acrobat DC Pro on Citrix servers so that only users with a Pro license are prompted to log in, while others can use the application without authentication.

Here are some possible solutions:

1. Enabling Group Access:
   Citrix allows applications to be assigned to specific user groups, regardless of deployment and provisioning methods. This can be configured in the Limit Visibility section under Delivery Group in Citrix Studio, ensuring that the application is visible only to authorized users. More details can be found in the following documentation:
   Citrix Deployment Guide

2. Group Policies:
   Create separate Group Policies for users who require Acrobat Pro and those who only need Acrobat Reader. This allows administrators to control settings and access permissions based on user roles.

3. Custom Scripts:
   Use login scripts to check whether a user has a Pro license before launching the appropriate version of Acrobat. This can be added to user profiles to automate access control. More details are available here:
   Acrobat Enterprise Deployment Guide

4. Managing Access via Adobe Admin Console:
   As you are currently using a Teams subscription, consider upgrading to an Enterprise subscription to gain access to Product Profiles. This feature allows you to manage access as follows:

   • Assign Acrobat Pro users to a profile that includes a named-user license.
   • Ensure other users remain in a profile without an assigned Acrobat Pro license so they can use Reader mode without login prompts.

   For detailed instructions, refer to:
   Managing Product Profiles

Hope this helps. Let me know if you need further assistance.

Regards,
^AN

[rené_4724]

None of these were really applicable for my quesiotn, but thank you for taking the time to think wioth me.

In themeantiome I was able to solve the issue. Some registry settings will actually result in what I was asking for.

[Anshul_Nautiyal]

Hi @rené_4724,

Thanks for the update. We're glad to hear you were able to resolve the issue. If possible, could you please share the workaround or registry settings you used with the community? It would be greatly appreciated and could help others facing a similar situation.

Regards,
^AN

[rené_4724 · Accepted solution]

I found the solotion using registry settings, although I was trying so many different things, that was not fully sure wether each one is actually needed. So to make this post, I have been doing some fiddling with the settings I ended up with. The following settings you need: 

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown

• bIsSCReducedModeEnforcedEx, DWORD, 1

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown\cServices

• bUpdater, DWORD, 0

Change their values or create them.

Using these settings will make the SignIn button at the top right corner go away (But signin is possible through HELP in the menu) and Axcrobat will work as follows:

1. If you start it, it will start in reader mode. Modules/options that require a license will be visible, but give you a message you cannot use it
2. If you then sign in using an adobe account that has a license for the pro version, then blocked modules will be unblocked and you can do what your license allows
3. When you sign out again, Acrobat will close. After starting it again, it will again be in 'reader' only mode

Since these registry settings are in HKLM, they apply to all users of that machine.