Descption of the problem:
If Creative Cloud products are deployed as a part of an OS image and the packages are created with CCP for Windows 1.3, the activation still breaks.
The problem affects most of our class room computers but, however, not all of them.
When a standard user tries to open any of the products, an error message is displayed instead of opening the the program.
Configuration error
A problem has occurred with the licensing of this product.
Restart your computer and re-launch the product.
If this problem still occurs after restarting, contact Customer Support for further assistance, and mention the error code shown at the bottom of this screen.
Error: 213:19
Installed Products: Acrobat XI,Ai,Dw,Fl,Id and Ps
CCP version: 1.3.0, build 66
CCP Workstation OS: Windows 7 SP1 32-bit
Target OS: Windows 7 SP1 64-bit
Workaround: running APTEE on an resolves the issue every time. Yet according to Adobe this should not be necessary.
Deployment workflow
1. Create a single package containg all of the products with CCP and an Enterprise CC serial number.
2. Customize Acrobat .mst file for the target language with Adobe Customization Wizard XI, leaving the serial empty.
3. Create a batch file to run ExceptionDeployer in pre mode, install the the other products and finally run ExceptionDeployer in post mode.
4. Install the the package to a model computer using the batch.
5. Run Windows's built-in sysprep tool with OOBE and shutdown switches.
6. Capture the image from the model computer and deploy it to other computers.
We can unfortunately reliably reproduce this issue and we are, if not happy, but at least willing to provide you all the required logs and other info to find a real solution.
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