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Adobe Acrobat Pro Installer Nowhere to be found on Laptop

New Here ,
Jun 09, 2022 Jun 09, 2022

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Hello,

I am trying to install Adobe Acrobat Pro for one of our clients.  I've never had issues before.  I've assigned them a licence and usually I remote them to go through set up as they don't have admin rights.  When I try to set up I get a little pop up saying something along the lines of  'search for the Adobe Installer in the downloads section of your browser or computer'.  I have searched everywhere, I can't find it anywhere.  I get the option to restart the download but it just brings that pop up again.  Has anyone had this issue before?

Many thanks

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Acrobat , Troubleshooting

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LEGEND ,
Jun 09, 2022 Jun 09, 2022

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Are you sure which is the downloads folder for this computer? To check, download something else.

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Adobe Employee ,
Jun 10, 2022 Jun 10, 2022

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Hi Alison,

 

Please try the steps mentioned here.

 

Hope this helps.

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