Adobe Acrobat Reader DC Blocked by GPO shortly after opening

[atuff]

Good Morning,

I am having difficulty fixing an issue with Adobe Acrobat Reader DC where it closes shortly after opening after reporting it has been restricted by GPO. I have added every associated EXE I can find to the permitted list for restricted users and made sure none are listed under not permitted. I have also double checked GPO settings in general, not seeing any obvious restriction to finesse a bit further. Event Viewer is not yielding any useful information.

Per Microsoft, I am trying to download the License Repair Tool: https://files.acrobat.com/a/preview/ea718d3b-1c4c-47fa-95f2-1f3df88d46a1

It appears to be unavailable. I am trying to resolve this matter as expediently as possible and would appreciate your assistance. Thank You.

[Yash_Mathur · Accepted solution]

Could you please whitelist all the subfolders and processes at 'C:\Program Files (x86)\Adobe\Acrobat Reader DC' in the GPO because it appears that it could be child process launched by Reader DC is getting blocked by GPO.

[atuff]

This fixed the problem Yash_Mathur, thank you. A pity we can't figure out what specifically was being blocked but good enough.