Adobe Adobe Reader CustWiz open failed

[Raymond26527966aiod]

I just download CustWiz2100720091_en_US_DC.exe and install it, installation completed but while launching app it shows error" The code execution cannot proceed because mfc140u.dll was not found.  I found the dll from other PC and redeploy it. this error skipped but comes up another error: The application was unable to start correctly (0xc0000007b).

Google wont give answer of this error i have tried installer on 2 different PC same error result.

is it the installer working fine or not?

1PC has Adobe reader install 1PC just reimage Windows without any app.

[Manan Joshi]

Try the following

• Do you have any pending Windows update? if so then do it and then try
• If the above does not work then try repairing the VS redistributable package. See the instructions mentioned in the following discussion
  https://community.adobe.com/t5/indesign/error-launching-indesign-quot-cannot-load-the-path-type-rpln...
• You could also try reinstalling if the repair does not work, see the instructions at the following
  https://helpx.adobe.com/in/illustrator/kb/vcruntime-error-on-launch.html

-Manan

[Raymond26527966aiod]

Thx Manan for the tips, forgot to mentioned already tried few time reinstallation before open this post. Tried repair C++ package issue still exist..

the program already running under local admin account

in event viewer:

Caption

CustWiz.exe - Application Error

Message

The application was unable to start correctly (0xc000007b). Click OK to close the application

[Manan Joshi · Accepted solution]

Reinstall could be tried for the VS C++ package. You might be needing another version of the redistributable package than the one already installed. Try installing the latest one. If you have a computer where this runs properly, looking at what version of redistributable package is installed on it could help.

Also, do check if your computer meets the software requirments(particularly the OS version and its update versions needed) for your version of Adobe Reader.

https://helpx.adobe.com/in/reader/system-requirements-reader-2020.html

-Manan