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Adobe CC 2015.5 does not include Visual C++ Redist, so I get errors on startup

Explorer ,
Jun 24, 2016 Jun 24, 2016

Win 7 x64

Using package created with newest Creative Cloud Packager (freshly downloaded from licensing.adobe.com)

Recreated the problem on 3 computers.

The suite I built installs fine, but then upon launching of any Adobe program, the error:

"The program can't start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer.  Try reinstalling the program to fix this problem."

A little googling lead me here:

Download Visual C++ Redistributable for Visual Studio 2015 from Official Microsoft Download Center

After I install that the problem goes away.

So my question...  Is this a known issue, and can I just install that from the Microsoft site and be okay?  Any lingering affects I may not see right away but that could be an issue for users later?

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correct answers 1 Correct answer

Adobe Employee , Jun 28, 2016 Jun 28, 2016

Installing directly from Microsoft is fine.

See our document on this error:

Error :api-ms-win-crt-runtime-l1-1-0.dll is missing

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Adobe Employee ,
Jun 28, 2016 Jun 28, 2016
LATEST

Installing directly from Microsoft is fine.

See our document on this error:

Error :api-ms-win-crt-runtime-l1-1-0.dll is missing

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines