Adobe CC 2015 failed install

[richardn52316792]

I have a 2011 Macbook Pro, 4GB RAM, 750GB HD, 1GB Video Card, Quad Core.

I also have the education version of Adobe CC 2015 provided by the district on a flash drive with the install files.

I get the following message (tagproducts_SG_PACKAGER_i18nKeyHelppagetitle))

Is the laptop too old?

I have been looking into upgrading the RAM to 8GB. Will this help?

Any suggestions?

CTE Teacher in Texas.

[kglad]

what's your os?

[richardn52316792]

I am running 10.12.4.

I also tried El Capitan first.

I read on another post that Adobe removed 3 apps from the packager back in March and this packager was created in August. I think I have reached that limitation and have to have the packager redone.

I'm really out of time for the school year, since we don't know which subscription the District is doing for next year and that decision is not made until July 1 with the new budget.

[kglad]

contact your it department. 

your os'es are not the problem.

[rpandita · Accepted solution]

Hi richardn52316792 ,

As mentioned in the link that you already have, you have to create a new package and deploy that.

~Rohit