Adobe CC Package Deployed & Installed, Only Acrobat Appear

[Nare5FC4]

Hey everyone,

To be brief, I created a CC K-12 licensing package for Mac OS that includes PS, AI, ID, Acrobat, and a few other CC apps. The package is set to shared-device licenses. I deployed it to another device that's complete free of CC files, it has successfully installed, but I'm unable to see anything in my applications folder other than:

• "Adobe" folder with "AdobePatchFiles" folder within it
• Adobe Acrobat DC
• "Adobe Creative Cloud" folder that's completely empty
• "Adobe Digital Editions.app"

Is there a further step that needs to be taken? Any help is appreciated, thanks!

[Nare5FC4]

Also, is there a way to create a package without CC desktop application so students do not need to log in (I do not have ARD purchased)?

[SuJoshi · Accepted solution]

Hello,

By default, the creative cloud desktop app will be included with a license file when you create a shared device license package.

Please confirm if you got the confirmation like "installation successfully" when you tried to install the package. 

[Nare5FC4]

That's correct, it said "installation successful".

[Nancy OShea]

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