Adobe Cloud Programs (Acrobat, InDesign, etc.) close automatically during SSL-VPN.

[florian.arcus]

Hi, when we work with Adobe Cloud Programs (Acrobat, InDesign, etc.) during SSL-VPN, this Programs close automatically within 5-10 seconds. If changes are made the save dialog is shown.

Without SSL-VPN the Adobe Cloud Programs works normal.

Any ideas?

[Bani Verma · Accepted solution]

Hi there, 

Please check if all the required ports and domain are accessible when connected to VPN: https://helpx.adobe.com/in/enterprise/kb/network-endpoints.html 

This document contains lists of network endpoints for websites and specific services that are offered as part of Adobe Creative Cloud. The server and domains listed in this document must be accessible on ports 80 and 443 for the relevant applications and services to function correctly.