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Adobe Creative Cloud Desktop is not showing any available updates

Participant ,
Mar 02, 2022 Mar 02, 2022

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On one particular computer at work, I haven't received any update announcements to applications in the Creative Cloud Desktop app for about two months now. The Creative Cloud Desktop app itself has been updating regularly, in line with other systems. This is the only one at work running Windows 11. My home system, also running the same version of Windows 11, is updating fine. On the work machine, I try to manually check for updates, and it tells me I am running the latest versions of whatever I have installed. For instance, it reports the newest version of InDesign at 17.0. My other machines are running 17.1. Please help, as I want to keep everything at the same version so I don't have to worry about cross-system compatibility issues.

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correct answers 1 Correct answer

Community Expert , Mar 04, 2022 Mar 04, 2022

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Community Expert ,
Mar 02, 2022 Mar 02, 2022

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Community Expert ,
Mar 04, 2022 Mar 04, 2022

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Take also a look here:

Available updates not listed for Adobe Creative Cloud apps

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 23H2 -- LR-Classic 13.4 - Photoshop 25.11 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

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Participant ,
Mar 04, 2022 Mar 04, 2022

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Hi Axel,

I had read through that page. I tried everything except reinstalling each application. Well, I had to uninstall and reinstall each application. Just like it says. Reinstalling the Creative Cloud app itself had no effect. It seems odd that this would happen, and would require manually reinstalling programs. Issue solved. Thanks!

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