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Adobe creative cloud desktop sign out automatically

New Here ,
Feb 22, 2024 Feb 22, 2024

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Adobe creative cloud desktop sign out automatically after two to three hours when i use adobe Federated ID to log in. This issue doesn't happen when other users are using personal Adobe ID. 

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Community Expert ,
Feb 22, 2024 Feb 22, 2024

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do you have a teams or enterprise subscription?

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Adobe Employee ,
Feb 27, 2024 Feb 27, 2024

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Hi @IT35619041dxa0 , for a federated account, your organization will control the duration of the session. You might want to check with your IT team. As you've pointed out, the behavior won't happen when using a personal account.

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Community Expert ,
Feb 27, 2024 Feb 27, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop">

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