Adobe Creative Cloud is needed to resolve this problem. However, it is missing or damaged

[ACHawkins]

Hi David,

We deploy CC apps using the Creative Cloud Packager and a serialization payload. We don't include the desktop app on our staff or student computers. How would we resolve this error in that case, please?

Thanks.

Adam

[rpandita · Accepted solution]

Hi Adam,

Please check this link and follow the instructions - Adobe Creative Cloud, needed to resolve this problem, is missing or damaged

Also try to download and install CCDA directly from this link - Download Creative Cloud desktop app

~Rohit