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Adobe CS6 still requires registration after imaging with an AAMEE .pkg via Casper

New Here ,
Apr 24, 2014 Apr 24, 2014

Hi all. Using Casper to distribute apps to managed Macbooks running 10.9.  I'm having an issue with Adobe CS6 that I haven't seen specifically mentioned in any of the numerous posts about CS6 distribution with Casper.  After reading all of those threads, I was able to come up with a workflow that is successful in getting CS6 on the target machine and automatically serialized.  However, every time a CS6 app is launched, and Adobe prompt comes up for Registration by way of an Adobe login.  The product is serialized, but for some reason still wants registration.  When I manually install on a machine (not using Casper) using the same AMEE package I uploaded into Casper Admin, the Adobe apps do not ask for Registration when launched.  So somehow the Casper process is breaking that "already registered" flag that is a major benefit of using AMEE.

The way I've been able to successfully distribute CS6 is this…  Create package in AMEE 3.1, using the "ignore conflicts" option, and not installing any AIR-related pieces.  Upload AMEE created package to Casper Admin, and check the "install on boot drive after imaging" option.  Create a "CS6 Install" configuration in Casper Admin, and add the CS6 package to the configuration.  Boot target machine to external drive, launch Casper Imaging from external drive, choose the "CS6 Install" configuration, and image.  Casper copies the CS6 package to a temp location on the external drive, then on first reboot/login (using internal boot drive), it installs the CS6 package.  That is the only method I've tried that works.  But again, the problem is that every time any Adobe app is launched, it prompts the user to register.  It's serialized, but it still wants an Adobe login to Register.  In contrast, installing the raw AMEE package manually takes away this registration prompt completely, as it's supposed to…so there is definitely something in the Casper workflow that is causing this issue.  I have performed this workflow using our network distribution point (AFP, not SMB), and with the repository replicated onto the external boot drive.  The result is the same in either case.

I have even tried using the Adobe serialization executable and a serialization file after the install to see if that would reset Adobe's "already registered" flag and suppress the registration dialogue.  No luck there, didn't help.

I have scoured the following threads, which are all helpful…but none of them address this issue specifically.

https://jamfnation.jamfsoftware.com/discussion.html?id=9142

https://jamfnation.jamfsoftware.com/discussion.html?id=9919

https://jamfnation.jamfsoftware.com/discussion.html?id=7056

https://jamfnation.jamfsoftware.com/discussion.html?id=5803

https://jamfnation.jamfsoftware.com/discussion.html?id=6180

https://jamfnation.jamfsoftware.com/discussion.html?id=6907

https://jamfnation.jamfsoftware.com/discussion.html?id=4482

Any help would be appreciated!

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Adobe Employee ,
Apr 24, 2014 Apr 24, 2014
LATEST

Hi Ironhalo,

Please let me know the command you are using to serialize CS6.

Regards,

Romit Sinha

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