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Adobe customer support is unresponsive

Community Beginner ,
Jan 15, 2024 Jan 15, 2024

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Four days ago, we successfully renewed our Adobe licenses. However, despite the renewal, Adobe customer care seems unresponsive to our concerns, and as a result, we are currently unable to access and use Adobe Acrobat Reader.

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Acrobat , Licensing

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correct answers 1 Correct answer

Community Beginner , Jan 16, 2024 Jan 16, 2024

Finally it get sorted out. Thanks

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Adobe Employee ,
Jan 15, 2024 Jan 15, 2024

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I checked, and the Support team has raised a bug with the engineering team for further investigation. They will be sharing the updates with you soon.

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Community Beginner ,
Jan 15, 2024 Jan 15, 2024

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The issue has not been resolved properly. The amount is deducted from my account as per the invoice but while we assigning licences to users, it showing that we have to pay more amount

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Community Beginner ,
Jan 16, 2024 Jan 16, 2024

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Finally it get sorted out. Thanks

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